Based out of the British Virgin Islands, Express VPN was established in 2008 and its full Virtual Private Network service was launched the following year. It has quickly emerged as a leading force in the VPN market, offering great encryption, the ability to browse the internet anonymously and the means of accessing geo-blocked content.
The Express VPN service has developed a strong reputation as a result of its quick speeds and excellent customer support. In addition, the company operates a relatively strong privacy policy, refusing to keep records of customers’ website visits, downloads or communications and only storing basic information, such as connection times.
Money Back Guarantee
New Express VPN customers are covered by a comprehensive money back guarantee, which allows them to request a full refund if they are not completely satisfied with the product. As a result, it can essentially be used as a trial period, giving customers a chance to try out the VPN and make sure it works on their device(s).
The money back guarantee covers the first 30 days after the purchase of a valid subscription. Upon requesting a refund, the subscription fee will be repaid in full and subscription to the service will be automatically cancelled. Due to the comprehensive nature of the policy, users are able to request a refund for absolutely any reason. More in this ExpressVPN Review.
Terms and Conditions for the ExpressVPN Trial
In order to be eligible for the money back guarantee, a user needs to have purchased a full subscription to the Express VPN service. This means that payment information needs to have been provided and the customer needs to have been charged for use of the service, but the guarantee covers all price plans.
Customers wishing to have their money back must issue a request within 30 days of the original purchase, regardless of when they actually began using the VPN. There are no registration or cancellation fees, but all refunds are issued in US dollars, which could lead to slight discrepancies for users who are dealing in other currencies.
During the initial 30 day period, customers are not required to provide reasoning for wanting their money back. Refund requests made after the 30 day period may still be considered, but will only be issued at Express VPN’s discretion and customers will need to provide evidence that the service was unavailable or otherwise unusable.
The Client
ExpressVPN offfers Servers in: Mexico, Albania, Singapore, Greece, Azerbaijan, Algeria, Slovakia, Czech Republic, Serbia, UK, Belgium, Iceland, Austria, Norway, Europe, Georgia, Australia, Costa Rica, Ireland, Philippines, Finland, Switzerland, Ukraine, Taiwan, Malta, India, Israel, South Africa, Uzbekistan, Liechtenstein, Netherlands, , Turkey, France, Hong Kong, Bosnia Herzegovina, USA, Egypt, Mongolia, Portugal, Japan, Poland, Isle of Man, Lithuania, Colombia, Russia, Malaysia, Croatia, New Zealand, Brazil, South Korea, Denmark, Luxembourg, Uruguay, Indonesia, Vietnam, Moldova, Estonia, Romania, Ecuador, Thailand, Argentina, Spain, Venezuela, Germany, Kyrgyzstan, Italy, Bulgaria, Canada, Hungary, Guatemala, Panama, Latvia, Kazakhstan, Peru, Slovenia, Chile, Cyprus, Bahamas, Sweden
ExpressVPNs servers have been audited in 2019 by PwC to confirm compliance with privacy policy.
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